Shipping policy

Last updated: November 10, 2026

1. Shipping Destinations and Rates

zxpxgs currently ships only to addresses in the United States. Standard shipping is free on all U.S. orders.

2. Order Processing

After we confirm your order and your payment goes through, we typically prepare and ship your package within 1–2 business days.

Business days are Monday through Friday, excluding U.S. federal holidays. Carrier transit time begins after your order ships.

3. Estimated Delivery Times

Once your package ships, delivery typically takes an estimated 5–10 business days. Including order processing, we aim to deliver within 6–12 business days of order confirmation.

Delivery times are estimates. Severe weather, holidays, carrier disruptions, and other unexpected events may cause delays. If your order is significantly delayed, we’ll share the information we have and explain any options available to you under applicable law.

4. Shipping Origin

zxpxgs
4122 212th St SW
Mountlake Terrace, WA 98043
United States

5. Shipping Updates and Tracking

We’ll send shipment details to the email address you entered when placing your order. If the carrier provides tracking, we’ll include it in that email. The carrier’s first tracking scan may take some time to appear.

6. Address Corrections and Delivery Problems

Check your shipping address before placing your order. If you notice a mistake, email us as soon as possible. We’ll check whether we can update the address before your order ships. hello@zxpxgs.com

If your package appears lost, arrives damaged, or is marked as delivered but you can’t find it, email us with your order number. We’ll investigate with the carrier and arrange a resolution based on the circumstances and applicable law. We’ll consider the carrier’s delivery status alongside the other details of your claim. hello@zxpxgs.com

7. Returns

You can request an eligible return within 30 calendar days of receiving your order. We cover the cost of return shipping for eligible returns. Contact us before mailing anything back so we can send return instructions and arrange shipping at our expense.

See our Return and Refund Policy for return instructions and refund timing.